IthilTraining and certification for the teams that run Ithil
Academy teaches a client's operators, administrators, and inspectors how to do their work in the platform. Each course is a set of short video lessons and a knowledge check. Pass it and your team member earns a dated certificate that anyone can verify.
Courses built around the job
Training follows the role, not a generic product tour. A person watches the track for the work they actually do, so the lessons match the screens in front of them.
Operator
Field Operations
9 lessons · about 50 min
Logging work orders, completing inspections on a phone, capturing photos and signatures, and reading an asset's history before a job.
Administrator
Tenant Administration
11 lessons · about 70 min
Inviting users, assigning roles, configuring asset types and custom fields, and managing notification channels and integrations.
Inspector
Inspections and Compliance
8 lessons · about 45 min
Running inspection workflows, attaching evidence, handling legal holds, and exporting an audit-ready record for a public-records request.
Project Manager
Projects and Reporting
10 lessons · about 60 min
Switching between portfolio projects, tracking RFIs and punch lists, reviewing daily field reports, and pulling a weekly report.
How it works
Take the course for your role
Each course is a set of short video lessons grouped by job. A new operator watches the field-operations track. An administrator watches the setup and access tracks. Watch at your own pace, on a desk or in the field.
Pass the knowledge check
Each course ends with a short quiz drawn from the lessons. The check confirms the person can do the work in the product rather than only confirming the video played. Retake it as many times as you need.
Earn a certificate with a serial
Passing issues a dated certificate with a unique serial. The certificate records the course, the holder, and the score. It expires on a set schedule so a team's training stays current as the product changes.
Share a verifiable link
Every certificate has a public verify page at ithil.ai/verify with its serial. A prime contractor, an auditor, or a client can confirm a certificate is real and still active without an Ithil account.
Why it matters
Certification is for the client's team. It shortens the time to a productive first day and leaves a record an auditor can rely on.
Faster onboarding
A new hire reaches working competence in a day instead of shadowing a colleague for a week. The course maps to the screens they use, so the first real work order is not the first time they have seen the form.
Evidence for an audit
A passed certification is a dated record that a named person completed training on a named version of the platform. That record supports SOC 2 access-control reviews and the training expectations in federal frameworks.
Fewer support tickets
Most early tickets are how-to questions that a five-minute lesson answers. Teams that certify their operators open fewer of them and resolve the rest faster because everyone shares the same vocabulary.
Proof your team is trained
When a client or a prime asks whether your crew knows the system, you point at certificates with serials they can check themselves. The answer is verifiable rather than asserted.
Certificates anyone can verify
Every certificate carries a unique serial and a public verify page. A holder shares the link; a prime contractor, a client, or an auditor confirms the certificate is genuine and still active. No account and no call to Ithil.
The verify page reads the certificate's status from the same system that issued it, so a revoked or expired certificate shows as such the moment it changes.
Get your team certified
Training sits inside the platform, alongside the work. Open the Academy from your tenant, or talk to us about rolling it out across your crews.